FAQs

What Kind of Cookies Does The Cookie Next Door Have?

All of our cookies are based off of a triple chocolate chip cookie. They are delicious plain, but we will also spice them up with M&Ms for an extra dose of chocolate! M&Ms may be multi-color or special colors for holidays, sports teams, birthday parties, etc.

What is the Best Way to Contact You?

Please reach out with any questions! I would love to help! You can email me at rachel@thecookienextdoor.com or message on Instagram or Facebook.

Allergen Information

Our cookies include eggs, dairy (butter), and wheat (flour). Nuts are not in the cookies, but are present in the kitchen where the cookies are made.

Pick-Up

Pick-up location is in Lake Highlands around the corner from Lake Highlands Elementary.

Delivery

Right now we are largely pick-up only. However, occasional delivery may be available pending location and date. Please reach out if you have a question about this.

Return Policy

Once an order has been placed, we will do our best, but cannot guarantee a refund if something needs to be changed on the customer’s end. After an order has been delivered or picked up, no returns will be accepted.